This page describes the privacy policy of the dongsong.com.mx website. By visiting and using this WEBSITE, the visitor or user accepts this privacy policy in its entirety. The information and terms of this policy are subject to change at any time and the USER is advised to visit this page frequently.

In this This page describes in detail how the OWNER collects, uses and protects the personal data of visitors and users of the WEBSITE.

The OWNER is committed to the security of the USER's personal data by adhering to all the terms of this privacy policy, which are detailed below:

4.1. WHAT KIND OF PERSONAL DATA DO WE COLLECT FROM OUR USERS?

  • Name and email.
  • Phone, physical address, city and country.

4.2. WHEN AND HOW IS PERSONAL DATA COLLECTED?

  • When the USER registers on the WEBSITE or fills out a contact form or subscription newsletter, he/she authorizes us to collect his/her name and email address.
  • When the USER makes a purchase of a physical product on the WEBSITE, he/she must fill out a form with his/her phone number, address, city and country.

4.3. WHAT

  • The OWNER collects personal data in order to provide the USER with information related to his/her personal interests and/or information related to products or services of interest to the USER.
  • The OWNER sends communications via email with important messages about the user's account, orders, and promotional messages about the products and services of the WEBSITE.
  • THE OWNER uses data such as the telephone number, address, city and country to send the physical products to the USER through a logistics company.
  • The OWNER uses data such as name and email to provide a personalized experience to the USER on the WEBSITE.

4.4. HOW DO WE PROTECT USER INFORMATION?

  • At no time will the OWNER share or transfer the USER's personal data with third parties, except in those cases where the law requires it.
  • The user's personal data is stored on the WEBSITE servers, which are free of viruses, protected with firewalls and monitored by professionals.
  • In the unlikely event that a hack or theft of the USER's personal information occurs, the OWNER will notify the USER immediately via email and will notify the relevant authorities to minimize the risk of loss. negative impact that it causes.

4.5. HOW TO UPDATE OR DELETE YOUR PERSONAL INFORMATION?

  • At any time the USER may request an update or deletion of personal data stored on the website, by sending an email or filling out the contact form on the WEBSITE.
  • The USER may also unsubscribe at any time from email communications by clicking on the “unsubscribe” link n” located at the end of the emails.

4.6. LINKS TO THIRD PARTIES

The WEBSITE includes links to third party websites and the OWNER is not responsible for any direct or indirect results derived from visiting these external websites. The USER is advised to read the privacy policies and terms and conditions of external websites.

4.7. PAYMENT GATEWAYS AND FINANCIAL INFORMATION

The WEBSITE makes use of external payment gateways such as MercadoPago and Conekta to process payments for the WEBSITE's products and services. Financial information will not be stored on the WEBSITE servers but will be stored on the servers of external payment gateways and that information will be saved and protected according to payment gateway policies.

Connect:

Policies privacy: https://conekta.com/legal/privacy

Terms and conditions:https://conekta.com/legal/tos

4.8. COOKIES

In simple terms, cookies are files belonging to the WEBSITE or to third-party programs and pages that are recorded in the user's browser and allow the OWNER to know things like how much time passes the USER on the WEBSITE, what pages he visits, what country is, what device you have, etc. etc. Cookies also allow the OWNER to personalize the USER's experience, such as remembering your password to log in, displaying your name and data on the USER account, etc. etc…

You can delete all cookies from your browser at any time, or you can visit our website in an incognito session so that cookies are not saved in your browser. Deleting cookies or browsing incognito may negatively affect your experience on the WEBSITE as we will not be able to personalize your experience.

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